Customer support
1 Frequently Asked Questions
1.1 Do you sell Gift Certificates?
1.2 Do you ship boats and gear?

Charles River Canoe & Kayak is happy to ship boats and merchandise to U.S. addresses according to the policies below. Prices on our web site do not include shipping.

Boats & SUPs

Local shipping can be arranged with Charles River Canoe & Kayak at a rate of $50 for the first 15 miles and $3 for each additional mile. Mileage is calculated based on a one-way trip from 160 Riverview Ave. Waltham, MA 02453. Please call 617-965-5110 for details. For all non-local deliveries the customer must make arrangements and provide payment for shipping boats directly with an outside carrier. Some carriers that ship boats, and with whom we have worked, are listed below.

If your boat needs to be wrapped for shipping, we are happy to wrap it for a fee. If your boat will be shipped via dedicated boat carrier, the packaging fee is $25; for common carriers the packaging fee is $100.

For used boats shipped sight-unseen, we can provide photographs and a written description of the condition of the boat. If you choose to return the used boat, you are responsible for the cost of return shipping to us.

Merchandise

The customer pays shipping and packing costs for any items sent. We can ship via your preferred shipping method.

To arrange shipping for your merchandise, please call us at (617) 965-5110.

  • Steve Skinner, KAS Transport: [email protected] or (315) 538-9627
  • Jay Baker, Adventure Boat Carriers: (813) 713-5586
  • Zach Freeman, Echo Global Logistics: (310) 427-7847 (common carrier for SUPs, kayaks, canoes)
1.3 Can I try out a Boat?

Yes! Buying a boat is like buying shoes — you need to find the model that does what you need and a size that fits. Our experienced sales staff will help choose the right style of boat or SUP, but you need to try it out on the water to make sure it’s right for you.

That’s why Charles River Canoe & Kayak offers free, on-water boat, SUP, and paddle demos by appointment at our Paddling Store at 160 Riverview Ave in Waltham.

More info: http://paddleboston.com/shop/our-services/demos/

1.4 Can I Consign or Trade-in my boat?
1.5 Where is your Store Located?

Our Paddling Store is location at 160 Riverview Ave, Waltham, MA 02453, Upper Suite, Upper Driveway.

We're Open Seven days a week! Appointments Strongly Encouraged

9am-5pm Mondays and Thursdays

10am-7pm Tuesdays, Wednesdays and Fridays
9am-6pm on Saturday and 9am-5pm on Sunday

November 22 – April Open by Appointment Only

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Copyright 2024 Paddle Boston. All Rights Reserved.